How cancellations, batch transfers and refunds work at Samudra Gyan Marine Academy. Simple and clear, before you pay.
No payment at booking, so cancelling a request costs nothing.
The earlier you inform us, the more you get back.
Move to a later batch, subject to seats.
Or a free transfer to the next batch.
This Refund Policy explains how cancellations, batch changes and refunds work at Samudra Gyan Marine Academy, run by the Baba Kaal Bhairav Ji Educational and Social Charitable Trust. It forms part of our Terms & Conditions.
No payment is taken when you submit an online booking request. The course fee is paid only after our counselling team confirms your seat. This policy applies to fees paid to the Academy after seat confirmation.
If you have only submitted a booking request and have not paid any fee, you can cancel at any time free of charge. Just inform our team by phone, WhatsApp or email so that we can release the seat for another student.
If you cancel after paying the course fee, the refund depends on when you inform us:
| When you cancel | Refund |
|---|---|
| More than 7 days before the batch start date | Full refund, less a processing fee of ₹1,000 |
| Between 3 and 7 days before the batch start date | 50% of the course fee |
| Less than 3 days before the batch start date | No refund – transfer to a later batch may be offered |
| After the batch has started | No refund |
If the Academy cancels or postpones a batch, or if a course can no longer be conducted because of a change in DG Shipping rules, you can choose either:
If you are found medically unfit or not eligible for the course before the batch starts, please inform us immediately. Such cases will be considered for a refund less the ₹1,000 processing fee, or a transfer to a later batch, on submission of supporting documents.
Samudra Gyan does not work through agents. Pay only at the Academy or through official Samudra Gyan payment channels and always collect an official receipt. The Academy cannot refund money paid to any agent or third party.
We may update this Refund Policy from time to time. The version in force on the date you paid your fee will apply to your booking.
For cancellation, transfer or refund requests:
Samudra Gyan Marine Academy
Annie Besant School Campus, Vinay Khand 1, Gomti Nagar, Lucknow, Uttar Pradesh 226010
Phone: +91 77030 00010 · WhatsApp: +91 91516 40364
Email: support@samudragyan.com
Talk to our team first. We will try to find the best option for you.
